Updated
Megawayscasino Terms & Conditions
Who we are and who may play
These terms form a binding agreement between you and Skill On Net Limited, the company that owns and operates Megawayscasino. We hold a licence from the Malta Gaming Authority, number MGA/CRP/171/2009/01. By opening an account, you confirm that you have read what follows and accept it.
You must be at least 18 years old to register, deposit or play. We may ask for proof of age at any point, and an account found to belong to someone under 18 will be closed, with stakes returned where the law allows. You must also be legally permitted to gamble where you live. This site is written for players in the United Kingdom, and our cashier operates in pounds sterling (GBP). If online gambling is restricted where you are, do not register.
Gambling should stay a pastime. Never stake money you cannot afford to lose. Our responsible gambling page explains the tools we offer, including deposit limits and time-outs.
Fair play and prohibited conduct
Play honestly. You must not use bots, scripts, collusion, software that predicts outcomes, or any technical weakness in our games or platform. You must not launder money, use stolen payment details, chargeback legitimate deposits, or abuse our staff.
Where we find a breach, we may void bets and winnings, suspend or close the account, and report matters to the authorities. Games supplied by studios such as NetEnt, Big Time Gaming, Evolution, Pragmatic Play, Playtech, Play'n GO and ELK Studios are governed by their own rules. If a game malfunctions, bets and payouts affected by the fault are void.
Closing accounts, dormancy and liability
You may close your account whenever you like by contacting support, and you can ask for a break or self-exclusion at any time. We may suspend or close an account where these terms are breached, where the law requires it, or where we have a reasonable concern about your safety or the integrity of our service. Any valid balance will be returned subject to completed checks.
Accounts with no activity for an extended period may be classed as dormant, and we will contact you before taking any step that affects your balance.
We provide the service with reasonable skill and care. We are not liable for losses caused by events beyond our control, such as internet or power failures, or for indirect or consequential loss. Nothing here limits liability that cannot lawfully be excluded, including for fraud or death or personal injury caused by negligence.
Deposits and withdrawals
The minimum deposit is £10. Our cashier lists the methods open to UK players, which include Visa, Mastercard, Fast Bank Transfer, PaysafeCard, Instant Payments by Citadel, Apple Pay and PayPal. Be aware that PayPal is available for deposits only for UK customers. Card deposits are credited immediately once approved. Only use payment methods registered in your own name.
For withdrawals, the minimum is £10 on Visa and Mastercard, and 20 EUR/GBP on other methods unless the cashier states otherwise. The maximum is €5,000 per transaction and €10,000 in any 30-day period. A request is pending until midnight GMT the following day and is then processed during the next business day. Many withdrawals are paid in minutes after that, though your bank or provider may add its own delay. We do not charge a fee on card withdrawals, but your provider might.
We pay withdrawals back to the method you used to deposit wherever possible. We may ask you to play through deposits that have not been wagered at all, and we may refuse payouts we reasonably suspect are linked to fraud, money laundering or breach of these terms.
Complaints, governing licence and changes
Something wrong? Contact our support team first through Live Chat (6am to midnight), by email at support@megawayscasino.com, or via the 24/7 virtual assistant. Our contact page lists the options. We will look into your complaint and reply with our decision. If you remain dissatisfied, you may refer the dispute to the Malta Gaming Authority, which regulates us, or to an approved alternative dispute resolution service.
These terms are governed by the licence conditions under which we operate in Malta, and by the laws that apply to that licence, without affecting any mandatory consumer rights you hold where you live.
We may update these terms, for example to reflect new laws, products or payment methods. Material changes will be notified on the site or by email, and continuing to play after the effective date means you accept them. How we handle your personal data is described in our privacy policy.
If you feel gambling is becoming a problem, free, confidential help is available from GamCare on 0808 8020 133 or at https://www.gamcare.org.uk.
Opening and keeping your account
One person, one account. Duplicate or linked accounts, whether held in your name or shared with relatives, housemates or friends, breach these terms. If we find them, we may close the extra accounts, void winnings and cancel bonuses linked to them.
Registration needs accurate details: your real name, date of birth, address and a working email. Keep your login details private. Anything done through your account is treated as done by you, so tell us immediately if you suspect someone else has gained access.
Before we can process withdrawals we must complete identity checks. Expect to provide proof of ID, proof of address, evidence that you own the payment method you used (depending on the method) and, where we ask, evidence of the source of your funds. Documents are uploaded through the Upload Docs page. Until checks are complete, withdrawals may be held.
Bonuses and wagering
Every promotion has its own rules, shown on the offer page, and those rules sit alongside these terms. If the two conflict, the specific promotion terms win for that offer.
Take our welcome offer as an example: 100 free spins on Fishing Frenzy Big Catch Megaways, unlocked by a qualifying deposit of £10. Winnings from the spins carry a 10x wagering requirement. Only slots count towards it. While wagering, your maximum bet is 10% of the free spin winnings amount (minimum £0.10) or £5, whichever is lower. Break that limit and we may remove the bonus and any winnings from it.
Other offers, including Prize Twister rewards, Daily Picks and Golden Chips, may be time-limited and are shown in your rewards area. Read them before you opt in. We may withhold or cancel bonuses where we detect abuse, such as opening several accounts, placing low-risk bets across opposing outcomes, or using tools to exploit offers.
Frequently Asked Questions
What is the minimum deposit at Megawayscasino?
- The minimum deposit is £10. Withdrawals on Visa and Mastercard start at £10 too, while other methods default to 20 EUR/GBP unless the cashier says otherwise.
Why do I need to verify my identity?
- We must confirm who you are, where you live and that the payment method is yours before paying out. You may be asked for ID, proof of address, proof of payment method ownership and evidence of the source of funds, uploaded via the Upload Docs page.
How long do withdrawals take?
- Requests stay pending until midnight GMT the following day and are processed on the next business day. Many are paid within minutes after processing, though your bank or provider may take longer.
Can I have more than one account?
- No. Only one account per person is permitted. Duplicate or linked accounts may be closed and any winnings or bonuses from them cancelled.
Who do I contact if I want to complain?
- Start with Live Chat or support@megawayscasino.com. If we cannot resolve the matter, you can escalate it to the Malta Gaming Authority or an approved dispute resolution service.